Business Support Assistant

Exciting Opportunity: Business Support Assistants

We are looking for a self-motivated Business Support Assistant to join our team, providing essential administrative support. One role will be aligned with our Legal Service and the other within Management Support.

Key Responsibilities:

• Ensure the effective day-to-day running of the service maintaining and managing mailboxes and telephone calls.
• Work in an organised way, with attention to detail, and be able to collate information from a variety of sources.
• Collaborate effectively within a team environment.
• Undertake financial processes
• Work in a hybrid setup across two sites, with at least two days a week in the office

About You:

Are you a ‘can-do' person, who is passionate about delivering a high-quality service?

Are you able to work effectively within a dedicated team environment, be child and customer focused and be able to deliver the role with a flexible forward-thinking and creative approach?

• You will have a critical role in the effective day to day work of the Business Support Service through good literacy, numeracy, and basic IT skills.
• You will possess strong customer service skills and you will have a strong focus on quality and be organised. 
• You will have the skills and confidence to meet tight deadlines; and communicate well at various levels whilst being flexible, and proactive.
• Your strong administrative experience will enable you to solve varied problems working with initiative and minimal supervision. 
• You will have the skills to handle subject matter which may be emotive.

For further details, please contact Michelle Warner, Business Support Team Leader at [email protected], telephone 07912 407 965 or Morag Hackett, Business Support Team Leader at [email protected], telephone 07484 089311.

Help us to change children and young people’s lives!

At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.

Why Join Us?

• Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.
• Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.
• Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.
• Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.

Our Values

We approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.

We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.

We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.

Join us and together, we can create a brighter future for all.

Safeguarding

At Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people.

Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.

The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people.

We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.