Business Support Officer - NRPF Finance

You will play an important role in the effective day to day running of the service we are looking for people who are well organised; have good attention to detail and who can work to and meet tight deadlines; you must be able to work effectively within a team environment, be customer and child focused and be able to deliver the role with a flexible approach.

We have been rated as ‘Good’ by Ofsted, following a 2023 inspection. This is a fantastic achievement for Birmingham Children's Trust, with many positive highlights focusing on areas including the quality of staff leadership, partnership working, safeguarding and corporate parenting.

This is a hybrid role based in Birmingham so you must reside within a suitable commutable distance around Birmingham and have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship.

About you:

You will be a ‘can-do' person, who is passionate about high quality service delivery and performance.  You will be able to work effectively within a dedicated team environment, be customer focused and able to deliver the role with a flexible approach.

• You will work flexibly as part of a diverse team environment, providing cover when needed to ensure continuity of service provision.
• You will play an important role in the effective day to day running of the service we are looking for people who are well organised; have good attention to detail and who can work to and meet tight deadlines.
• You must be able to work effectively within a team environment, be customer and child focused and be able to deliver the role with a flexible approach.
• You will be a ‘can-do' person, who is passionate about high quality service delivery and performance. 
• You will be able to work effectively within a dedicated team environment, be customer focused and able to deliver the role with a flexible approach.

Key skills we will be looking for in your personal statement include:-

• Attention to detail with an ability to work accurately e.g. literacy and numeracy
• Ability to work on own initiative with a pro-active approach to all tasks to ensure business objectives are met
• An ability to work flexibly as part of a diverse team environment, providing cover when needed to ensure continuity of service provision, and the ability to multi-task to cover other roles within the team
• Experience of working in a pressured environment, dealing with several conflicting and changing priorities effectively, to achieve business objectives
• Good understanding of Microsoft packages

You should include as much information in your supporting statement to demonstrate how you can meet the person specification.

We are working within a Hybrid working model.  All staff are expected to be office based for at least 2 days a week for team/service workdays, team meetings, supervision etc.  There may be more frequent attendance required by the service or team you are based in. This frequency will be determined by your manager. This role is required to work between both our offices at One Avenue Road, Aston or Lifford House in Stirchley.

For further details please contact Mackenzie Compton, Team Leader, [email protected]

If you would like to talk to a team member currently in this role please email [email protected] to arrange a call.

What you can expect from us:

• Being part of a positive, supportive, ‘can-do’ service and wider Trust
• We are a forward thinking, innovative organisation, proactive in delivering the most optimum services for our children, young people and wider local community
• Career development opportunities
• Regular development discussions

And some of the benefits of working for us, click HERE for more about our offer

• Mental health / emotional support – 24/7 employee assistance programme
• Hybrid model of remote working where able and post determined.
• 30 days holiday on joining, plus bank holidays. This increases to 33 days after five years’ service, and then 35 days after ten years’ service.
• Generous contributory pension scheme

The campaign closes on: 18^th November 2025

Help us to change children and young people’s lives!

At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.

Why Join Us?

• Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.
• Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.
• Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.
• Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.

Our Values

We approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.

We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.

We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.

Join us and together, we can create a brighter future for all.

Safeguarding

At Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people.

Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.

The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people.

We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.