Enquiry Officer - Fostering Recruitment Team

We have an exciting opportunity for someone to join the Recruitment Team in our Fostering Service.  This has never been a better time to join our Fostering Service which boasts an OFSTED rating of ‘Good’ and we are very proud of this.

The focus of the role is to raise awareness of fostering across Birmingham.  You will be involved in screening and generating the enquiries of members of the public who are interested in becoming foster carers.  You will also attend information events and other recruitment activities.

We are looking for someone with experience of receiving and responding to complex, sensitive calls and providing detailed information to enquirers. 

You will also need to be confident with face-to-face communication and presenting to the public.

You must be highly motivated and have an engaging manner; coupled with the ability to provide advice over the phone, record information clearly, accurately and quickly.   

An ability to maintain good recording systems is also required.  

Experience of Fostering services will be also be advantageous.

What you can expect from us:

• Being part of a positive, supportive, ‘can-do’ service and wider Trust.
• We are a forward thinking, innovative organisation, proactive in delivering the most optimum services for our children, young people and wider local community.
• Regular supervision and development discussions.
• Mental health and wellbeing support.
• Generous annual leave package.
• Competitive pension scheme.

So, if you would like to be part of a passionate and dedicated Recruitment Team and are committed to making a positive difference in a child or young person’s life, don’t hesitate to apply today.

If you would like an informal discussion you can speak to Priscilla Spence, Assistant Head of Service, Fostering on 07712 436 649

We are proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

We actively deliver services that are culturally responsive to the needs of the children, parents and carers we work with to deliver equality, diversity and inclusivity in all we do. 

The campaign closes on Tuesday 1 April 2025.

Help us to change children and young people’s lives!

At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.

Why Join Us?

• Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.
• Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.
• Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.
• Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.

Our Values

We approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.

We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.

We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.

Join us and together, we can create a brighter future for all.

Safeguarding

At Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people.

Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.

The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people.

We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.