Business Support Team Leader - Vulnerable Young People

Birmingham Children’s Trust is going from strength to strength. We are the largest provider of family support and social care services for children, young people and families in the UK and Europe. Our goal is to become a centre of excellence in both social care and family support. By choosing to work for us, you will be part of a supportive, dynamic service contributing to our service improvement journey to ‘Outstanding’.

This is an exciting opportunity within our Business Support Service for a passionate and self-motivated Team Leader to lead our redesigned Vulnerable Young People’s Service, which includes: Family Group Conferencing, Edge of Care, Southwark, Life Long Links and Domestic Abuse. As a Team Leader you will have a pivotal role in supporting the smooth and efficient delivery of all aspects of our services and work closely with others in the Business Support Services team.

This post sits without our Help & Protection Business Support Service and you will work closely with 8 other team leaders in this service as well as the wide Team Leader cohort within Birmingham Children’s Trust

About the Team

The primary function of the role is to lead a team of Business Support staff who provide support to Social Care Staff.  The team work closely with our Practice colleagues to ensure data is up to date and that our care system Eclipse reflects accurate and timely information about Children and Families.

About You

You will be a ‘can-do' person, who is passionate about high quality service delivery and performance.  You will be able to work effectively within a dedicated team environment, be customer focused and able to deliver the role with a flexible forward-thinking and creative approach.

You will have a critical role in the effective day to day running of the Business Support Service for the Vulnerable Young People service, you will have the experience of change and stakeholder management; possess outstanding leadership and management skills, be well organised, creative and innovative in your thinking and approach.  You will have the skills and confidence to set work and meet tight deadlines; be articulate and proactive.  

You will be able to set clear expectations and be experienced at motivating and delegating to a team.

What you can expect from us:

• Being part of a positive, supportive, ‘can-do’ service and wider Trust
• We are a forward thinking, innovative organisation, proactive in delivering the most optimum services for our children, young people and wider local community
• Career development opportunities
• Opportunities to contribute to our service improvement journey
• A full leadership training package will be offered along with regular development discussions

And some of the benefits of working for us, click HERE for more about our offer

• Hybrid model of remote working with 2 days per week in the office to suit your work/life balance
• 30 days holiday on joining, plus bank holidays. This increases to 32 days after five years’ service, and then 34 days after ten years’ service
• Generous contributory pension scheme

For further details please contact Janey Hodgetts, Business Support Manager – janey.hodgetts@birminghamchildrenstrust.co.uk, 07510 370203.

Help us to change children and young people’s lives!

At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.

Why Join Us?

• Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.
• Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.
• Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.
• Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.

Our Values

We approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.

We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.

We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.

Join us and together, we can create a brighter future for all.

Safeguarding

At Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people.

Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.

The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people.

We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.