Senior Personal Adviser (Complex Needs/Transitions & Multi-Agency Coordination) Care Leavers Service

Senior Personal Adviser (Complex Needs/Transitions & Multi-Agency Coordination Lead)

Care Leavers Service | Birmingham Children's Trust

About the Role:

As part of our continued investment in services for care experienced young adults, we are seeking an experienced, passionate and ambitious Senior Personal Adviser to take a lead in working with partners to plan effective transitions for care leavers aged 16-25. The role will focus on those care leavers with complex needs; vulnerable to exploitation, significant mental health, domestic abuse/violence and those with significant and additional health needs.

This is a unique opportunity to shape and influence outcomes for some of our most vulnerable young adults by providing strategic coordination across children's services, adult social care, health, housing, mental health services, education, employment providers and wider community partners.

The successful candidate will act as the lead coordinator for complex transitions, ensuring that care experienced young people receive timely, joined-up and effective support as they move into adulthood. You will champion their voice, promote positive outcomes and ensure that no young person experiences unnecessary barriers due to fragmented service delivery.

Key Responsibilities:

In this role, you will:

Lead Multi-Agency Coordination

• Act as the designated lead coordinator for care leavers with complex and multiple needs requiring enhanced intervention from partner agencies.
• Chair and coordinate multi-agency planning meetings, professional networks and complex case discussions.
• Develop robust transition pathways between Children's Services and Adult Services, ensuring clarity of roles, responsibilities and accountability.
• Escalate barriers to service access and work proactively with partner agencies to secure appropriate support and resources.

Support Care Experienced Young Adults

Work to support practitioners working with care leavers aged 16-25:

• Who have significant vulnerabilities, disabilities, neurodiversity, mental health needs, learning difficulties, substance misuse issues, exploitation concerns or other complex challenges.
• Build trusted, relationship-based practice that promotes independence, resilience and long-term stability.
• Complete regular visits and maintain effective Pathway Plans that reflect the young person's aspirations, strengths and identified needs.
• Advocate for young people and ensure their views, wishes and feelings remain central to all planning and decision-making.

Drive Practice Excellence

• Provide consultation, guidance and reflective support to Personal Advisers across the service on complex cases.
• Lead workshops, learning opportunities and practice forums to strengthen understanding of transitions, adult services pathways and complex needs.
• Promote best practice across the Care Leavers Service through coaching, mentoring and professional leadership.
• Support quality assurance activities and contribute to service development and continuous improvement.

Help to Strengthen Strategic Partnerships

• Develop and maintain effective partnerships with:
• Adult Social Care
• Adult Mental Health Services
• Learning Disability Services
• Housing Providers
• Integrated Care Boards and Health Partners
• Education, Training and Employment Services
• Substance Misuse Services
• Specialist Community and Voluntary Sector Organisations
• Represent the Care Leavers Service at multi-agency forums and strategic meetings.
• Influence service development and help establish effective pathways that improve outcomes for care experienced young adults.

What We Are Looking For:

We are looking for a highly motivated professional with:

• Significant experience working with care leavers, vulnerable young adults or young people with complex needs.
• Strong knowledge of care leaver legislation, statutory guidance and transition planning.
• Proven experience of leading and coordinating complex multi-agency interventions.
• Excellent relationship-building, negotiation and influencing skills.
• A sound understanding of Adult Social Care, Mental Health Services, Housing and Health systems.
• Experience of supporting practitioners through mentoring, coaching or reflective practice.
• A strong commitment to trauma-informed, relationship-based and strengths-focused practice.
• The ability to challenge appropriately, advocate effectively and achieve positive outcomes for young people.

Why Join Birmingham Children's Trust?

Our Care Leavers Service is one of the largest in the country and supports hundreds of care experienced young adults as they transition to independence and adult life.

We believe every care leaver deserves to feel:

• Cared for
• Cared about
• Listened to
• Supported to achieve their ambitions

As Corporate Parents, we are committed to ensuring young people receive the right support, at the right time, from the right people.

Connections Count

At Birmingham Children's Trust, our practice model is Connections Count, where relationships are at the heart of everything we do.

We are looking for individuals who can demonstrate:

• Commitment to systemic, relationship-based, strengths-focused practice.
• Understanding of trauma-informed approaches and the impact of adverse childhood experiences.
• Ability to work creatively with young adults facing multiple disadvantages and barriers.
• Passion for helping care leavers achieve positive, fulfilling and independent adult lives.

For an Informal Discussion

If you would like to discuss this opportunity further, please contact:

Carol Stewart (Head of Service, Care Leavers 18+) -[email protected] / Shabana Saeed (Team Manager) - [email protected] / Michael Griffiths (Team Manager) - [email protected]

Help us to change children and young people’s lives!

At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.

Why Join Us?

• Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.
• Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.
• Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.
• Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.

Our Values

We approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.

We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.

We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.

Join us and together, we can create a brighter future for all.

Safeguarding

At Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people.

Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.

The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people.

We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.