Business Support Assistant - Financial Operations

There has never been a more exciting time to join Birmingham Children’s Trust as we celebrate our GOOD Ofsted status which we are immensely proud of. Birmingham Children’s Trust is going from strength to strength. We are the largest provider of family support and social care services for children, young people and families in the country. Our goal is to become a centre of excellence in both social care and family support. By choosing to work for us, you will be part of a supportive, dynamic service contributing to our service improvement journey to ‘Outstanding’.

We have an exciting opportunity within our Financial Operations Service for a self-motivated Business Support Assistant providing essential support to our practice staff members.  The Team is currently in a period of transition,  moving to the Finance Service from Business Support.

The posts are within the Financial Operations Team.  Financial Operations team play a crucial role providing support across Birmingham Childrens Trust.

The Financial Operations Team process a range of financial transactions, supporting services across Birmingham Childrens Trust.  Eg: petty cash payments, ordering goods and services via a variety of methods, making payments to carers and individuals, and dealing with general/complex administrative tasks and queries via phone/email/face to face. 

About You:

• You will work flexibly as part of a diverse team environment, providing cover when needed to ensure continuity of service provision.
• You will play an important role in the effective day to day running of the service we are looking for people who are well organised; have good attention to detail and who can work to and meet tight deadlines.
• You must be able to work effectively within a team environment, be customer and child focused and be able to deliver the role with a flexible approach.
• You will be a ‘can-do' person, who is passionate about high quality service delivery and performance. 
• You will be able to work effectively within a dedicated team environment, be customer focused and able to deliver the role with a flexible approach.

Key skills we will be looking for in your personal statement include:-

• Attention to detail with an ability to work accurately e.g. literacy and numeracy
• Ability to work on own initiative with a pro-active approach to all tasks to ensure business objectives are met
• An ability to work flexibly as part of a diverse team environment, providing cover when needed to ensure continuity of service provision, and the ability to multi-task to cover other roles within the team
• Experience of working in a pressured environment, dealing with several conflicting and changing priorities effectively, to achieve business objectives
• Good understanding of Microsoft packages

For further details please contact Cathrine Stones, Business Support Team Leader – cathrine.stones@birminghamchildrenstrust.co.uk, 07921 240581

What you can expect from us:

• Being part of a positive, supportive, ‘can-do’ service and wider Trust
• We are a forward thinking, innovative organisation, proactive in delivering the most optimum services for our children, young people and wider local community
• Career development opportunities
• Regular development discussions

And some of the benefits of working for us, click HERE for more about our offer

• Mental health / emotional support – 24/7 employee assistance programme
• Hybrid model of remote working and office working, depending on business need
• 30 days holiday on joining, plus bank holidays. This increases to 33 days after five years’ service, and then 35 days after ten years’ service
• Generous contributory pension scheme

Help us to change children and young people’s lives!

At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.

Why Join Us?

• Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.
• Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.
• Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.
• Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.

Our Values

We approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.

We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.

We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.

Join us and together, we can create a brighter future for all.

Safeguarding

At Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people.

Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.

The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people.

We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.